Aurum = gold • gold-standard systems for small businesses

Automate the work. Grow the business. Get your life back.

We install professional, tasteful AI automation systems that remove manual work, speed up operations, and help owners reclaim time for what matters: family, health, and life.

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Built for teams that don’t have time for “AI experiments.” We install an AI Operating System: measurable ROI, clear handoff, and ongoing optimization.

Solutions we install

Practical systems that increase speed, consistency, and revenue—while reducing workload.

01 • Voice

AI Phone Answering + Scheduling

An AI answering system that can handle calls, capture leads, answer FAQs, schedule appointments, and route complex cases to a human—24/7.

02 • Chat

Automated Chat Support

Website + SMS chat that resolves common issues, qualifies leads, and hands off to your team when needed—fast and consistent.

03 • Ops

Workflow Automation

Remove manual steps: intake, email follow-up, invoices, CRM updates, ticket triage, reporting, and recurring tasks.

04 • Agents

Custom AI Agents

AI “employees” trained on your processes and knowledge—built with guardrails, evaluation, and version control.

The problem

Owners are drowning in manual work.

Calls, scheduling, support, admin, follow-ups, reporting—everything piles up. Tools get bought. Nothing changes.

The Aurum method

We rebuild operations with AI systems.

Not demos. Not experiments. Real workflows that run daily—with security, logging, and human oversight.

How it works

A fast path from strategy → production → measurable ROI.

Discovery + ROI Map We identify high-leverage workflows, define success metrics, and prioritize by impact + feasibility.

Architecture + Guardrails We design integrations, data flows, access control, logging, and human-in-the-loop controls.

Build + Deploy We ship a first production system and document everything for smooth team adoption.

Optimize + Expand Monitoring, evaluation, iteration—then expand into the next highest ROI workflows.

Tools we implement

Tool-agnostic, outcome-driven. Common building blocks below.

Typical integrations: Google Workspace / Microsoft 365, CRMs, ticketing systems, calendars, payment tools, and internal docs/knowledge bases.

OpenAI LLMs

Azure / AWS Cloud

Zapier / Make Automation

n8n Workflows

Twilio Voice/SMS

Calendly Scheduling

HubSpot CRM

Salesforce CRM

Zendesk Support

Intercom Chat

Notion / Confluence Knowledge

Slack / Teams Ops

Stripe Payments

QuickBooks Accounting

Google Sheets Ops data

Postgres Database

Note: Tool names may be trademarks of their owners. We’re tool-agnostic—our goal is outcomes.

Testimonials

Replace these placeholders with real client quotes as you win engagements.

“

We got nights and weekends back.

Aurum automated intake + follow-ups and added AI chat support. Leads stopped falling through the cracks. Our team is calmer—and revenue is up.

Operations Owner
Home Services • 12 employees

“

Calls turned into booked appointments.

The AI phone system answers after hours, handles FAQs, and books directly to our calendar. We’re finally capturing demand instead of missing it.

Founder
Professional Services • 6 employees

“

Everything is faster and consistent.

Ticket triage, responses, and routing are automated with guardrails. Customers get answers quickly, and our team focuses on real work.

Support Lead
E-commerce • 20 employees

Contact

Request a free AI strategy call

Tell us what you want to automate and what’s slowing your business down. We’ll map the fastest path to measurable ROI.

Email

aai@aurumaiconsulting.com

Phone

(904) 201-9493

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